FAQs
FAQs
If you can’t find an answer to your question please email us at hello@boredbugs.com.au
How long will it take for my board to arrive?
As each board is made to order, please allow 7-14 business days to receive your board for Australian customers. Current production times are listed on our Instagram bio @_boredbugs and updated regularly based on volume of orders.
How much is shipping?
We offer a flat rate of $27.95 for shipping Australia wide.
Can I collect my board if I live local?
Yes you can! We are based in Brisbane so if you would like to pick up your board please select this option at checkout and I will be in touch with our address.
What age are your busy boards suited to?
Our boards are recommended for little ones aged 12+ months. However, adult supervision is always advised.
Do you take any custom orders for different colour ways?
We don’t offer this currently, however there will be an option to customise your boards with your choice of colours down the track so stay tuned!
Are the stands sold separately?
Yes they are! If you would like a stand added to your board, please ensure you add this option to your order prior to checking out of your cart.
What if I decide I want to buy a stand at a later stage?
That’s no problem at all, you can purchase a stand at anytime! I will provide the right screws for you to fasten this onto your board yourself. Please note a flat shipping rate of $9.95 will apply to all stands purchased on their own.
Do you offer Afterpay?
Yes we do!
Can I purchase a board without getting a name on it?
Yes you can! If you don’t want a name on your board please write ’no name’ in the section provided when purchasing your board.
What if I need the board by a certain date?
If you need your board by a certain date please email us at hello@boredbugs.com.au or DM us on Instagram @_boredbugs and we will arrange to prioritise the production of your board!
Do you offer international shipping?
Yes we do! If you are located outside of Australia please email hello@boredbugs.com.au with your order and your address details so I can accurately calculate your shipping costs.
Is it safe for children to play with the boards unsupervised?
No! We strongly advise that your little ones are supervised at all times while interacting with our boards as they contain small pieces and can pose as a choking hazard.